Best Western Plus Glen Allen Inn
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The room was clean and spacious and all staff were polite. When one learned that my dog and I were in town for the day, he provided two water bottles for us! I'd just refilled my thermos at the water fountain but having extra water was extremely appreciated, as my labrador ended up going through a bottle and a half. Thank you for the thoughtful gesture! Hotel also had a pet waste bin with doggie bags stationed out front on a grass patch, which was very useful.
Laura
مايو ٢٠٢٤
I traveled to Richmond to participate in the marathon. This hotel was close to downtown, but quite affordable. As noted, I thought the room was really quite nice and clean. I slept well before the race. I wanted to especially call out the hotel manager for going above and beyond. I left the hotel early to get to the race start. After the race, I noticed that I had a voicemail from the hotel. Expecting that I had left something behind, instead it was the manager apologizing sincerely that I had checked out and left before the hot breakfast was available. What an incredibly nice gesture! (I generally don't eat much before race.) The voicemail was so kind. I have stayed at many hotels over the years. This simple gesture really stood out to me as showing that the manager really cares for her guests. Thank you.
Fratantoni
نوفمبر ٢٠٢٤
The bed was comfortable and the room was spacious
Elizabeth
يناير ٢٠٢٤
I loved that they were clean, had a good breakfast selection, and they are pet friendly ! The staff was also very kind... Definitely going back for our next family meet up.. Also their prices are extremely reasonable pricing and the pet fee was only $30. The hotels I was inquiring about prior to booking this stay was trying to charge me $75 for a 3 lb pup which I think is a bit much.
Priscila
يوليو ٢٠٢٤
The staff were very professional and kind. They were smiling and welcoming. The room and public areas were extra clean. There were plenty of toiletries and towels for 4 adults. The kitchen area was clean but we ate at a restaurant so we didn’t utilize the kitchen except the refrigerator which was very clean and cold. The beds were comfortable and the sheets were clean. Rates were reasonable. I give this location every star available. Highly recommended if you’re looking for a place to stay.
Nicky
مايو ٢٠٢٤
Ryan at the front desk went the extra mile without hesitation. When someone on another level was holding up the elevator he swiftly ran upstairs to assist. He was very pleasant and so helpful. He’s practically running the hotel himself. I sure hope BW appreciates Ryan for his exceptional customer service as much as we do.
Roseann
نوفمبر ٢٠٢٣
Clean, great breakfast options, friendly staff. Had no issues at all with my stay and it was quiet and pleasant. My son used the pull out sofa and was very happy with its comfort as well. We did have to ask for sheets for that as they were not provided in the room. I will definitely stay here again.
Keisha
نوفمبر ٢٠٢٣
It was a great hotel. Very comfortable, quiet and the people were nice. Unfortunately, since I booked through you, I was not able to use my rewards program to get benefits. I had to pay for my dog, which I knew, but I thought I would get a discount for being a rewards member, but I did not again, because I used you.
Tracy
أغسطس ٢٠٢٤
The hotel is affordable and clean. Well lit parking lot, relaxing music playing on speakers at the entrance, room in good condition, lots of lamps in room and an overhead light! I also liked that there were two nice garbage cans in the hallway on my floor. Short drive to grocery store and chick fil a.
Hugo
أكتوبر ٢٠٢٤
I was sooo happy to see they supplied regular waffle batter , instead of that awful brown or wheat flour batter other hotels serve. If im indulging on a waffle i want a real old fash waffle, thank you again i would definitely stay here again.
Mary
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